What to do
Call for immediate threats to life or safety
Use 911 for serious injury, breathing trouble, unconsciousness, major fire, active violence, severe crash danger or another urgent threat.
Call if you are unsure and believe the situation may be life-threatening
A dispatcher can determine the right response.
Give your location first
State where help is needed, then explain what happened.
Stay on the line
Follow dispatcher instructions unless remaining on the line puts you in danger.
Do not use 911 for routine information
Use local non-emergency resources for non-urgent needs.
Kindos safety note: This guide provides general preparedness information and cannot cover every situation. It is not a substitute for 911, emergency services, medical care, legal advice, police/fire instructions, or official local guidance. Follow emergency professionals and authoritative local instructions.